We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at The Berkshire Dog, PO Box 150, Lanesboro, MA 01237 with details of the product and the defect. You can send the item you consider defective to: The Berkshire Dog, PO Box 150, Lanesboro, MA 01237. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: The Berkshire Dog, PO Box 150, Lanesboro, MA 01237
Terms & Conditions
Please allow between 3-4 days for your order to arrive. If more than 7 days have passed please contact us at email@example.com to review the status of your order. Refunds will be handled through email if necessary.
Required FDA Disclaimer
The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug and Cosmetic Act requires this notice.